Since December 2012, I have trouble exchanging a faulty Samsung side x side refrigerator/freezer unit. Keletso promised that the exchange would take place in March 2013, it is now May and we get no response from him. Being without a fridge/freezer since December is not acceptable. My ref no is 7111741436.
If you need more information, I can supply you with e-mail correspondence since January 2013
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