AfricaComplaints.com » Education & Science » Complaint / review: Unisa - UNISA refuses to refund study fees | #45753

Unisa
UNISA refuses to refund study fees

I registered at UNISA for my five modules for the second semester (exam Oct/Nov), so that I can have more than enough time to prepar for the exams. I even paid the R3, 000 minimum payment due for the registration to be finalized. After all of this, only upon my query, they informed me that I will only be receiving my study material for the second semester in June along with the normal registrations. What is the use of allowing us to register so early in the year, and after all the effort and payment/s you are not allowed to get your study material?? To top it all off, I was told that I am welcome to cancel my registration if I'm not happy with it but then I will forfeit the R3, 000 payment that I made!!! This is a dishonest practise, they hid the fact that I won't be receiving my study material upon early registration, in all my telephone conversations and emails to and from them. I either want my study material or I want my FULL refund!!

Date:

Company: Unisa

Country: South Africa   City: Pretoria

Category: Education & Science

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