AfricaComplaints.com » Construction & Repair » Complaint / review: Another 1st Electrical - FLOODED HOME & RUINED MACBOOK | #97523

Another 1st Electrical
FLOODED HOME & RUINED MACBOOK

There was a puddle/leak in a spare bathroom with only a toilet which we HARDLY ever use. It has given no problems in the past 7 years.

Found plumber online.

Invoice itemised two 110ml seals being replaced on that particular toilet at a cost of R980 (this is for the big, main artery that runs from toilet which in light of it never being used, is strange already as no water would have been through there to cause a leak as unused).

We came home to a flooded home 7 days later. Laminate floor is ruined as well as a 28k laptop. Called while cleaning up and already they were refusing responsibility and on arrival, were super defensive & it comes out they have no insurance so it was pretty hard to believe them. We had also turned off the feed tap from outside which stopped it. They were feeling behind the toilet saying 'all good' & when turned back on outside, the leak is no more.

We have chased them on the phone, and both the ombudsman (of which they are not a part of apparently) & insurance plumbers who came have said they are wholly-responsible given the most blatant context. We told them they didnt fix it and their attitude is one of 'do what you want' and no refund.

Some humans.

Date:

Company: Another 1st Electrical

Country: South Africa   City: JHB/PTA/CT

Category: Construction & Repair

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