Hi
I recently logged a complaint about some drills bits that I recently purchased from Builders ware house, Glen Eagles Branch. I returned them on Thurs and obtained a full refund.
Just a quick note to say thanks to the team that was involved in resolving my complaint. I did not get the lady's name from head office, thanks for your persistence and follow ups made back to check if the complaint has been resolved.
To Vincent/ Francesco, thanks for the superb service.
Good service today is hard to come by and the your team certainly soars above expectations when it comes to customer service.
regards
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