AfricaComplaints.com » Construction & Repair » Complaint / review: Plumb Ambulance - My bill for replacing a geyser end up R10 000! | #283671

Plumb Ambulance
My bill for replacing a geyser end up > R10 000!

I am an property owner in Winterwood complex Hennopspark that is managed by the Board of Trustees and then Pretor Body Corporate. 22 June 2013 my geyser burst, and my neighbour which is also a Trustee member, assisted me with getting plumbers out to fix it. The plumbers that was called was Plumb Ambulance - never in my life will I ever use them again or mention their name again!!! Plumb Ambulance did tell me there will be an excess, it is normally R750 - R1 000. Well... surprise!!! My excess is R4 500!!! I had a 200liter geyser and a 200 liter geyser at the moment at Builders cost - R3 000!!! Plumb Ambulance final bill was more than R10 000!!! They finally fixed the geyser and left after 8 that Saturday evening. The Sunday morning when we woke up and want to use the hot water, the geyser still didn't work. I had to phone them again and they charged me again call out fee (double because it is a Sunday) and then they said it was just some or other switch that did not work. They didn't even replaced this switch, but billed me more than R600!!! That was not the end! They charged me more than R3 000 for bending the ceiling plates straight again, not replacing it. This is ridiculous!

Date:

Company: Plumb Ambulance

Country: South Africa   City: Centurion

Category: Construction & Repair

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