I've booked in a Ryobi mini grinder who's unlock brake fell out. First the turnaround time is 5 weeks where do you get 5 weeks? Then Manager Shonald Somo promised me it will be collected Monday by supplier he will phone me and update. Monday he called it's been picked-up he will update me by Wednesday then they should give me an eta. Now only Thursday I get a call they picked it up today. I blew a fuse, why with their bad service now also lying too. Suddenly no-no I didn't say this and that. Andre Gouws hopefully the branch manager... then tell me, my guy did not say it's been pick up I'm the. His not saying I'm lying but "his guy didn't say it's been send in". Then what are you saying? Either yes to no? How intelligent to they think their customers are? I'm a contractor how much business do boulders throw away and want to throw away?
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