Complaint / review / scam report
Ngwato Cane Factory
Ngwato Cane Factory (Patrick Matlala)


Please dont be fooled by Ngwato Cane Factory's fancy website. We "tried" to use them to re-weave a cane diningroom set and was informed by Patrick Matlala that the job would take 2 weeks. I paid a R3000 deposit and was told to pick up the set in 2 weeks. Over the next 3 weeks we were told numerous that there were delays in getting the cane from the supplier. After a while, Patrick finally owned-up and told me that he used the deposit to pay his rent!!!

It has now been 3 months, with numerous from Patrick that I would get my money back. To date I have received nothing. Please dont use this company for your own sake. We tried to support a small business, and this is the outcome.

Absolutely unacceptable!!
Author: chris.

Offender: Ngwato Cane Factory

Country: South Africa   Region: All Country   City: Kempton Park

Category: Construction & Repair


Ngwato cane factory 03 February 2016 21:28
Ngwato cane factory always keep their promises and work upon the time,who ever need service from this company call office line - 011 393 5335 ask for reference meaning client served
Charne de Vries 16 January 2020 11:24
No they don't. Ask people who has been burnt by this company and they will tell you the agony they had to go through to get what is owed to them. Many reviews about this company with same end result!!
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