AfricaComplaints.com » Computers & Services » Complaint / review: Lexmark - Lexmark robs everyone | #3576

Lexmark
Lexmark robs everyone

Lexmark is a disgusting company and should be fined millions by the public protector. Only after buying their printers do you find out that you can only use their cartridges once. You actually agree to this during installation BTW, but it should be on the box so we can buy something else. After refilling the cartridges a few times and putting up with messages about non Lexmark ink & warranties etc, the cartridge suddenly becomes an "incorrect cartridge" & stops working altogether, sometimes after it's been printing for weeks already. Doing research on the internet shows there are many people who are disgusted with Lexmark and will never buy them again. They also install spyware (see a file called LX_cats), which obviously reports your cartridge use and presumably they somehow use this info to stop your printer from working. If they made their cartridges a reasonable price, the users wouldn't have to use alternatives. For my printer X5495 a B/W colour cartridge costs R900 (for both) now, which is what a new printer costs. When I locate the local Lexmark agency they'll find my printer smashed on their front steps. I hate them & will give free advertising every chance I get.

Date:

Company: Lexmark

Country: South Africa   City: Midlands

Category: Computers & Services

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