AfricaComplaints.com » Cars & Transport » Complaint / review: Car Service City - BY ALL MEANS STAY AWAY FROM THIS COMPANY | #81705

Car Service City
BY ALL MEANS STAY AWAY FROM THIS COMPANY

I took my car in for service and was assured that nothing less than excellence is what I should expect. When collecting the car I noticed that certain components were not put back into place, this was after I was assused that everything has been double checked by the team manager Do Santos. I had also requested that my window mechanism be checked for any faults as there was a sound each time I opened it. I was advised that the issue had been checked out and that there should not be any other issues and that I should return should there be anything else related to it. Less than a week later the same thing transpired and I was asked to bring the car in yet again, which I did. I then recieved a call from Do Santos advising that the mechanism has been check twice and it is no longer in working order, an agreement was then reached that it needs to be replaced and the mechanism was disconected. I bought the machine two weeks back and when the personnell at the work shop started working on it, it was established that the entire window mechanism was barely screwn back into place and the screws were found lying inside the door panel.(There is nothing wrong the mechanism). keep your distance

Date:

Company: Car Service City

Country: South Africa   City: Eloff Street

Category: Cars & Transport

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