Hello Peter,
My car had to go in for body repairs due to hail damage. First they took longer than promised and as i have no option for vehicle hire on my insurance, this left me to cancel a very important job interview, as i had no transport. Then on collecting my car, it was raining so badly and my car was standing outside. Only when i got back to work and parked my car under the roof i saw a very deep scratch mark on the roof of my car. Riverside autobody confirmed that they painted the roof, which was clearly not the case, as i took a poto of proof. They even adjusted the quote to a higher amount because they said they spray painted the roof. I am a struggeling single mom, receiving no maintenance from my daughter`s father and i believe that they ripped my off completely. I have sent them various emails and they just make empty promises and never come back to me. Where can i send you the photo which was also sent to Riverside autobody? My insurance also put up my monthly premium due to this higher claim from Riverside Autobody. I also had to pay them the amount for excess R2800.00
Thank you so very much for investigating on our consumers behalf.
Kind Regards,
Olivia
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