Got my vehicle back today after the disasters at Somerset west branch. First of all they gave me a courtesy vehicle. I got my steed back with a brand new tony cover. The micron was fixed, the manifold was replaced, everything that was or could not be done in Somerset west was done right. Book still not stamped for 40k service but a note was made as they could not find any other services on record eather from sswest side.
To Nicky area manager, Francois workshop manager Paarl and Leon from head office thanks for going out of your way to ensure my vehicle was fixed I'm sure this kind of customer care will keep your company going I was impressed.
And for the first time I got a clean car back
0 comments