AfricaComplaints.com » Cars & Transport » Complaint / review: Hyundai South Africa - My car also would not start | #281970

Hyundai South Africa
My car also would not start

A month ago, my Hyundai bus suddenly stop in the middle of the road. After nearly 50 calls to Menlyn Hyundai, never answering, a lot more calls to Hyundai's customer care line (not helping), my vehicle was fixed after 2 weeks. A new fuel pump was installed. Vehicle is still under warranty. Less than a month later, the same thing happened. Same procedure all over again. This time: When they replaced the fuel pump, grease residue remained on the main electric motor o-ring seal, which caused air gaps, causing problems on vehicle's fuel supply. The vehicle came back on Thursday afternoon from Menlyn Hyundai. First time I tried to drive - car not starting!!! Now they say it is the battery (which was damaged by all the previous attempts to start the car and by the air gaps between o-ring seal!! BUT they will not replace the battery - my problem. Customer care are so busy today with complaints, they are simply unable to answer any calls. Max, head of customer care not interested to help.

Date:

Company: Hyundai South Africa

Country: South Africa   City: Menlyn

Category: Cars & Transport

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