AfricaComplaints.com » Cars & Transport » Complaint / review: Sasol - Paid for petrol no petrol received | #23969

Sasol
Paid for petrol no petrol received

I went to the sasol station this morning and put in an amount of R 50 95 Unleaded the attendant was not a bad person. How ever when he was done and I paid him he went to get me change. I turned my car on and noticed that my car was showing that it still only had 25km worth of petrol. Of course when the attendant returned I queried it with him and he said that its not possible and proceeded to show me the slip. When he realized I wasn't giving in he told me he'd call the manager. Once the manager came out I was sure he would try help me. But no instead he refusing to accept it and tells me the clock on my car is wrong and that I should drive around and it should rise. To prove I point I did it and when I returned I had used up 3km and it was now displaying 22km left.

When I showed the manager he said argued and explained how the receipt proves that I have the petrol and I know for a fact that I don't. When I asked what he was going to do he kept quiet and didn't answer this is absolutely appalling service from both staff members and I know it isn't much money but its all that I had.

Date:

Company: Sasol

Country: South Africa   City: Fourways

Category: Cars & Transport

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