Complaint / review / scam report
Incorrect booking information

We recently booked a 4x4 from Johannesburg International airport through africa-car-hire and were told we could take the vehicle into Zimbabwe. We booked all accommodation and visas from the UK and then when we got to the airport were told that we could only go as far as the Victoria Falls. When we contacted the company they unprofessionally suggested we continue without insurance. They were unwilling to help us in any other way and meant we lost a considerable amount of money and our special holiday was ruined. We strongly advise you to avoid africa-car-hire as an agent and deal with the car hire companies directly. We think other people planning a trip round southern Africa should be aware of this issue.

Yours sincerely

Simon Parsons

Offender: Africa-car-hire

Country: South Africa   Region: All Country   City: Johannesburg

Category: Cars & Transport


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