AfricaComplaints.com » Cars & Transport » Complaint / review: First National Battery - Attery centre chatsworth after service, PATHETIC! | #179724

First National Battery
Attery centre chatsworth after service, PATHETIC!

I PURCHASED A BATTERY FOR MY BAKKIE AT R800 FROM BATEERY CENTRE 11 APRIL 2013. THEY REMOVED MY PREVIOUS BATTERY AND REPLACED THE NEW 1 AND TIGHTENED THE BATTERY CLAMPS BUT FOR SOME REASON THE CLAMP WAS NOT PUT ON PROPERLY AND THE BATTERY MOVED WITHIN THAT 3MONTHS AND HIT MY FAN BELT WHICH CAUSED A GRAZE ON THE BATTERY AND NOW THE BATTERY LEAKS. I ONLY NOTICED THIS ON THE 8 AUGUST 2013 AS I WAS SORTING A MECHANICAL FAULT ON MY SUMP. THE BATTERY HAD NOTHING TO DO WITH MY REPAIR BUT WHEN I LOOKED THROUGH MY ENGINE BAY I SAW CORROSION FROM BATTERY ACID ON THE BOLTS NEXT TO THE BATTERY AND THEN NOTICED THE BATERY HAD A GRAZE N DRIPS OF ACID. I MOVED THE BATTERY AND IT WAS LOOSE. I HAD NEVER TOUCHED MY BATTERY FROM THE TIME IT WAS REPLACED. WHEN I VISITED THE STORE THE NEXT DAY AND EXPLAINED WHAT HAPPENED, THE GUY AT THE STORE PHONES HIS BOSS AND EXPLAINS AND HE RESPONDS BY SAYING THAT ITS GOT NOTHING TO DO WITH THEM AND I MUSTVE TOOK OUT D BATTERY AND DAMAGED IT. I WAS REALLY OFF AT THEIR RESPONSE AND PUTTING THE BUCK ON ME. NOW IM SITTING WITH AN ACID LEAKING BATTERY AND R800 DOWN THE DRAIN. THEIR CUSTOMER SERVICE IS PATHETIC AND PEOPLE SHUD THINK TWICE B4 PURCHASING THERE.

Date:

Company: First National Battery

Country: South Africa   City: Westcliff, chatsworth

Category: Cars & Transport

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google