AfricaComplaints.com » Cars & Transport » Complaint / review: Barloworld Coachworks - 6 weeks and still my car isnt repaired! | #172350

Barloworld Coachworks
6 weeks and still my car isnt repaired!

My brand-new Caddy was booked in through Outsurance for a fender bender that damaged bonnet and radiator. Coachworks were the only supplier I was allowed to use through Outsurance and I was promised efficient service of top quality. It is now 6 weeks later and I will have to take my car back a THIRD time because they have been unable to complete this simple repair. I have been put off in collecting my car due to stories of parts that must come from Germany and wiring that needed to be checked by Barons etc so when I went to fetch the car yesterday and walked in to blatantly see the bonnet had been put back on SKEW I was irate. I left the car with them again overnight and this afternoon when I collected the car I managed to drive 100m down the road when the car lost power and made a noise. After much backward and forward and the receptionist trying to leave (as it was 5pm and her time to go!) when I was in the middle of trying to sort out an offer by them that included me paying the insurance on a 'courtesy car'!
I am so irate that I actually cant even begin to sort through all the details that make this one of the worst experiences I have had wrt car repairs & servicing

Date:

Company: Barloworld Coachworks

Country: South Africa   City: Tokai

Category: Cars & Transport

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