AfricaComplaints.com » Cars & Transport » Complaint / review: GWM SA - MAJORLY DISAPPOINTED WITH DEFECTED BRAND NEW CAR | #165610

GWM SA
MAJORLY DISAPPOINTED WITH DEFECTED BRAND NEW CAR

I use to drive the Florid, and was reasonable happy with the car, even though the dash came loose after 2 years. This was then sorted. In May I decided to trade my Florid in on the C10 1.5. PROBABLY THE WORST MISTAKE I'VE EVER MADE. As from the start I've complained about a noise on the steering. After numerous investigations by the Rustenburg branch, I was told that there is nothing wrong with the vehicle. Someone from head office apparently was then brought in, and the same answer was given. BUT, THEY WANT TO REPLACE THE STEERING UNIT!!! How does that make sense, when there is supposedly nothing wrong?!? I also feel unwilling to accept a new steering unit on the car, its a brand new car if there is already defects on the vehicle from the start, I do not want it. Had an appointment with the Owner of the dealership this morning, to once again discuss the issue. Half an hour after the agreed time, he still had not shown. At this point I left, as I now cant bear the bad service any longer.
By the looks of the reports on Hello Peter, it seems to be a regular occurance for GWM vehicles to fail.

Date:

Company: GWM SA

Country: South Africa   City: RUSTENBURG

Category: Cars & Transport

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