I took my BMW car in for a new windscreen to PG Glass. They received the wrong window from the supplier, but after a few phone calls they made a plan to get the correct one. They worked late so that I can have my car back in time before I had to drive to JHB.
They didn't tell me "o sorry, not our fault". They made a plan because they promised me I will have my car back at a specific time and that's great customer service!
Thank you
Zunica
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