AfricaComplaints.com » Cars & Transport » Complaint / review: Caltex - Hated the service and the response to my query | #145225

Caltex
Hated the service and the response to my query

I went into a Carltex garage to pour petrol the petrol attendant poured petrol or maybe I should rather say was pretending to pour petrol as I drove off the service station I noticed that my gauge did not go up from where it was after 13 litres of petrol was poured in my car I then thought maybe my gauge is slow later in the day I checked and still nothing I then went back to the garage to lay a complaint the manager Chris told me that they had similar incidents before and it was not their pump that was faulty they then decided to pour R30 petrol to see if it would go up obviously because of that amount it didn't go up immediately I then drove off and told them I would come back the next day as I was driving it went up a bit and I took a picture of the gauge to show them the next day I went there and showed them the picture I was told there is nothing they can do I need to get my gauge checked out we agreed to that and I told them I would come the next Monday I then went back to them on Monday to confirm that the gauge is working properly and demanded my money back which they refused to give me I asked for the owners number and they refused to give me the number.

Date:

Company: Caltex

Country: South Africa   City: Bryanston

Category: Cars & Transport

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