Debonairs Pizza
Hero to zero

0114781972
Online order at 18:56, arrived at 20:09.
Debonairs shop not even picking up the phone.
The lady who eventually picked up said I should ask for discount even though the website states "40 minutes or free" then all of a sudden she said its fine.
Delivery guy said I should still pay for the coke even though its the same order?

I understand if they were busy, at least phone the customer back and inform them next time.