Complaint / review / scam report
Ocean Basket will not accept their own vouchers
While we were on holiday in KZN My sister purchased 3 X R100 vouchers from the ocean basket in Newcastle as a gift for me and my wife here in Cape Town. She inquired of them if these would be redeemable in cape town and they said yes and even wrote on the voucher redeemable at any branch.(there is a space on the voucher for this) When back in cape town We went out to the ocean basket in Edgemead, much to our disappointment the manager told us they unfortunately could not accept the vouchers in that restaurant and i had to pay cash. This was a major inconvenience because, at this time of year, we would have never gone to eat out if we known we would be spending money, but more to the point how can Ocean basket have a voucher system where vouchers cannot be redeemed at their other branches. This is outrageous! They happily took our money to sell my sister phony vouchers that other branches refuse to accept. I am very unhappy about this whole situation.
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