AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Chicken Licken - Horrific service and barbaric behaviour to clients | #28981

Chicken Licken
Horrific service and barbaric behaviour to clients

At 10:45am 01/02/13 I phoned Chicken Licken Wynberg to place an order for my collegues and I. The consultant promised that it would take an hour tops for us to received our order, but instead the delivery guy showed up at 13:10 01/02/13, 2 hours 25 minutes later. When I called to complain the manager gave me attitude and kept on hanging up the claiming that it not his problem. when the driver got he told us we are not the only who order at chicken licken and he is not the cook at chicken licken and he not the one who took our orders. then called the manage and get me attitude and talked to the driver which i dont know how the conversation went but knew the driver was forcefullytook the food out of our mouth/s, we were runing around at our work place.

at the poor service while i myself work for a customer service department, while using so much of my airtym calling them, they dont respect customer and dont know customer comes first.

Date:

Company: Chicken Licken

Country: South Africa   City: Wynberg

Category: Cafes, Bars, Restaurants

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