AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Debonairs Pizza - Late Delivery and Rude Attitude | #231033

Debonairs Pizza
Late Delivery and Rude Attitude

I placed an order with Samuel just be for 7pm. I was waiting longer than 40 min for my order when I called to find out what is taking so long. I have records on my cellphone of the times I called so when I told Sam that I'm waiting almost an hour for my order he has the nerve to tell me I'm lying I place my order after 7. When the driver eventually arrived my receipt clearly shows the time I called. Samuels excuse was that its a new driver that is always their excuse when they deliver late, when the driver gets here he says the shop was full so who's the. This type of behavior is very unacceptable. I paid for the pizza even though is was suppose to be free because he was late. And late by 1 min or 10 min is still late. This is not the first time this happens and everytime I must just swollow it all in because I think they'll be different each time. Pathetic service if u call your customers. And I can bet the story will get changed to benefit the manager and I will look the fool.

Date:

Company: Debonairs Pizza

Country: South Africa   City: Newclare

Category: Cafes, Bars, Restaurants

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