Cancelled reservation for no reason - failure 1. Poor service (no menus, long delays in taking orders) - failure 2. Mince samoosa served to vegetarian (shocking for Indian restaurant) - failure 3. Manager does not offer adequate apology and does not want to comp starters - failure 4. Add service charge for 7 people when stated service charge added for table of 8 or more - failure 5. Five stars of failure for this shambolic restaurant.
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