AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Ocean Basket - Very bad service | #187136

Ocean Basket
Very bad service

Saturday 17 August 2013, from 19:00 to 20:00.
I'm not a big seafood eater but the one place i will eat it is Ocean Basket, the prawns with that garlic butter sauce is amazing.
So i was on a business trip from Cape Town to Durban and felt like O/Basket.
After 3 people asked me what i want to order the last guy with halve gold teeth informed me he was my waiter.
I received my food eventually but really struggled to get the chips down they were old and recooked im sure.
The famous garlic and butter sauce did not taste even close to before. Completely different taste. Not nice.
As Mr gold teeth came back with the bill he dropped all the sauces over my geans, espesially the garlic with its unmissable odour. With not much of an opology he passed me 2 wet wipes. I noticed the manager that was sitting at one of the tables chatting with a girl talking to Mr Gold teeth but continue with he's socialising.
As i'm cleaning myself i also notice that all of a sudden all the staff is very busy by the till and only returned when i showed signs of completion and to bring me the machine so i can pay and be on my way.
This was a bit of an inconvenience cause i only brought one gean...

Date:

Company: Ocean Basket

Country: South Africa   City: Musgrave Durban

Category: Cafes, Bars, Restaurants

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