AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Nandos -, bad attitude with false identities | #166257

Nandos
, bad attitude with false identities

I went to the Nandos with my lawyer to have lunch (like we do 3 per week). I ordered "Starter Livers and rolls Half chicken meal"and the waitress ("Inglet") that was serving me came to me and said I cannot eat my food in the restaurant that I brought and was eating (small container of rice). I said i'm sorry and told her that i'm from Korea and I eat rice with any Western meal. I usually ask permission before entering but I didn't get a chance today. She said she's sorry (with bad attitude) and with the exact words, "you cannot eat your rice here! you must take your rice and go somewhere else." I was taken aback and replied if I can finish eating my rice since I ordered Nandos and that I won't do it again (I ate with my own fork)... Guess what she says? "I'm sorry you can't eat anymore! If you want rice you must eat Nandos rice. NOT YOUR RICE" Then I ask where the manager is and she says she is the manager. I then ask where her identification tag is and she says she doesn't have it. I then ask other waitress where the "Real" manager is and I get taken to 3 people before coming to the real manager. He told me it's because of the "Auditors." Is auditors first or customers?

Date:

Company: Nandos

Country: South Africa   City: Braamfontein

Category: Cafes, Bars, Restaurants

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