AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Lucit Restaurant - Do not care about Customer needs | #116510

Lucit Restaurant
Do not care about Customer needs

Dine at Lucit for mothersday... for the special motherday feast they offered. Firstly i must say that the Restaurant's location is very good and the surrounding are very beautiful. The vibe is also great. When it came to the dinner, they brought us the wrong starter for everyone, we ordered soup and got Salmon and bread... for the main course we asked they waiter (and acknowledged that we read the menu) that can we please order the steak to be well done. her reply was in short "the chef does not take requests", the steak was said to be only medium done, but when the steak arrived the blood was flowing as you sliced through the meat --MORE LIKE RARE TO MEDIUM -- as i like my steak medium but not raw.. After dessert - the best part of the whole course, we stood and waited to settle the bill... Kindly asking the owner --- why we can not ask for a well done stake...?? His reply was laid out thinking that that we are beneath him and how dare we question his food... in short he said that he does not have time to take orders and its time wasting. Next time for other people -LEARN TO ORGANIZE AND CONTROL YOUR STAFF AND TIME... Not seeing me there ever again!! and spreading the word!

Date:

Company: Lucit Restaurant

Country: South Africa   City: Pretoria

Category: Cafes, Bars, Restaurants

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