AfricaComplaints.com » Cafes, Bars, Restaurants » Complaint / review: Moyo - Email sent on 7/7/2013 - no response | #109584

Moyo
Email sent on 7/7/2013 - no response

(We are always choosing to celebrate special events in our family at Moyo. Two weeks ago my husband made a reservation for our family at Moyo Zoo Lake. When we arrived we were shown to our table. There were no glasses at the table and the table settings were quite odd. We had an excess of cutlery at each place setting. My daughter had 3 knives and 1 fork, I had two forks and 1 knife and so did my husband and two other children. It looked as if the table had just been wiped clean after the last occupants. The waitress came to the table for our order - no menus - we had to ask for menus. After placing our order we waited 50 minutes for our food. When the food arrived - my daughter did not receive what she had ordered - the waitress forgot her order. With 5 of us there, why would we only order 4 meals - another wait followed and my daughter had to eat on her own as we had already finished our meal. My husband and daughter ordered a meal with couscous, which arrived with rice instead - they had to ask for the couscous and wait for that to arrive, I ordered prawns and rice - which was cold when it arrived. I told the waitress about this - but she didn't seem to care. It was extremely...

Date:

Company: Moyo

Country: South Africa   City: Zoo Lake

Category: Cafes, Bars, Restaurants

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