I wonder how Old Mutual is able to keep the clients happy when they offer such service. We sent a document through to them on the 13/1/2014 and on the 17/1/2014 we confirmed with their call centre that they have received the docs and will process payment. Lo and behold, as it usually happens with ...
I would like to thank Queeneth Mngomezulu for attending to my request, i have never spoken to such an enthusiastic and humble insurance person. I wish all the insurance people that call me would sound like her, she almost convinced me not to cancel my policy. Thank you Queeneth, please continue ...
Currently at ABSA Bank Sandton City. Been in a que for 35 min to collect one credit card. The excuse being "system offline." Convenient how systems are off line between 12 and 2 pm. Absa must have pathetic IT infrastructure to be offl ...
I would like to compliment Thapelo Masinga from Miway for his good service and friendliness. He understood exactly what I needed on my policy and made the necessary changes to my policy. He did a follow up call to see if I received my revised and updated policy via email. Thank you Thapelo, much ...
Standard bank called to say I needed to make payment on my BLue Bean card. I explained that there had been issues with my account being frozen at FNB and I had opened a new account with Standard Bank. I supplied the account details and told them to take the full amount with debit order. I was later ...
I ordered a smart device of the 05/01/2014, with the expectation that it would be delivered in up to 10 working days. Its now fast aproaching the 3 week mark. Besides the long delivery wait we have still no solid communication or Eta as yet. We have had to chase this up with you every step of the ...