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Category: Business & Finance
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Page 342

Nedbank
Pathetic service

Had a Internet banking problem. Couldn't get through to call centre (0860111055) after over three hours on the phone.(but my call was important!) Got an emailed response at 11:19am from Francois Labuschagne (SR number is 1-1626573461) to say I would be contacted in 30 to 45 minutes., 4 hours later ...

Mibfa
Metal Industry Surplus Fund

My father passed away in October 2010, we applied with the metal industry 2012 for my father's surplus fund with no feedback. today i call and the call centre agent tell me i have to wait a further 6 weeks for statements to be emailed to me, then i would need to fill out forms again and post them ...