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I had a query on my policy, Marcel handled it satisfactory ...
My FNB Platinum Cheque account has been bombarded with unauthorised electronic Debit Orders. I cancel these DO's online (R5) and after completing the telephone banking ID verification my reverse request is actioned. My branch advises there is nothing they can do - they accept ALL electronic DO ...
I called the number 011 870 2000 for assistance on my grandmothers account as she was suppose to receive a statement that reflects what she would have be remunerated from either surplus or pension fund, I'm not sure, Nomsa answered the call and very rudely told me that I need to find out what I am ...
Monday I sent an application for finance on a vehicle, it takes bert a while to get all the departments to approve it, fine I understand that is procedure, now I need to collect the vehicle but I cant because bert never sent the contract and bert cant because the whole division are in a meeting. ...
We sold a property in Sharonlea 18/7 /2013, the deal seems to be delay, now I see the bond attorneys appointed by Fnb are in Cape town, they don't anwer thew phone - this is a joke, thank you FNB for stuffing up every ones life, you go on cos why should you give a stuff ...
I CALLED TO AMEND MY POLICY AND I WAS ASSISTED WITH THE CORRECT ATTITUDE. MY CELLPHONE WAS CUT OFF DURING MY CALL AND BONOLO IMMEDIATELY CALLED ME BACK. ALL MY CHANGES AND REQUEST WERE DONE UNDER 5 MINUTES TO MYSATISFACTION ...