In Short I called to cancel my policy with them as I got a better rate from another insurance company (I need to say I always had super service from Outsurance). She was so friendly, helpful and made my day by matching the rate which I got from another insurance company. Thank you Raeesa Omar ...
Substandard Bank is a bunch of! I have a debit order of only R165 for my Cell C contract that did not go through and they returned it because I was not aware that some of my clients had paid into my FNB account. Then they charged me R115 penalty on the 2nd of November, but realizing that they had ...
I have had such bad service from this department that I want to pull the hair out of my head of frustration. I went to them the first time in August - waiting period 15 days. Never heard from them for over a month. After many phone calls and emails I received a sms in October to say my application ...
I notified FNB Card (they manage Dicovery's cards) that I will be traveling abroad and that they need to make a note of it as I would be using my CC card overseas. It was acknowledged that this was done. When there, they blocked the card and I was stranded without a card. When I complained, A lets ...
I have a Smart account that only gets Air Rewards. To claim them I dial *130*321# but that doesn't work the program is faulty. Now I also find that the Air Rewards are only usable on pre-paid phones. Can NOT be used on contract phones. Not the phone companies but FNB are doing this. ...
One day I went to FNB to enquire about my Savings and I was given a new upgrade platinum card by Nqobile Mkwanazi Three weeks later when I was shopping the card was rejected. I went to the bank it was said it was cancelled by the same person who issued the card Nqonile form FNB Davenport Durban. I ...