I am very disappointed in Absa I never thought I would see such incompetence considering I bank more than a million with absa the least they can do is employ personnel that would ensure smooth sailing. I cant believe I was in the disabled and elderly queue for more than 30 minutes when there is ...
In March this year, after over a year of awful service, I attempted to close my Standard Bank cheque and credit card accounts. Despite unequivocal emails from me to Hajiera Joseph (my private banking consultant) requesting the closure of my accounts, I continued to receive bank statements ...
I called my branch to deal with a query, as I know you are unable to deal with query's via the call centre. I spoke to 3 different people who ALL refused to help me and then hung up on me! ...
I have a transaction on my credit card which was logged more than a month ago as this is a transaction. My credit card has been broken and cannot be used. I did stop the card however I got an e-mail today stating that a chargeback cannot be done as they have a voucher and on top of this I have to ...
I cannot believe that a world class bank such as fnb would give such service, I have been trying to find out how much i owe on my credit card. Firstly every call center i have called refers me to another centre which is just as useless as the previous., Whenever you call, YOU WAIT FOR 30 MINUTES ...
On 19/11 I applied for a savings transact acc online, attached all doc's as requested and confirmation of receipt was sent back with a promise a 'consultant will get back to me shortly'. Nobody came back to me until I phoned in myself (21/11) and to my 'shock' the consultant I spoke to indicated ...