To Whom It May Concern. I am writing this note to express the way i have been treated by your staff. I called your call centre on this 0841570007 and spoke to a lady who i forgot her name asking her to do a double debit to my account but this wasn't done. why i don't know?? I them called your call ...
Earlier this week i sent an email to Monique Wiese, a customer service personnel at King Price. An almost unheard-of thing happened, she responded to my email in less than an hour. And even better she had resolved my query which i must add was not an easy one before the end of the day. I've worked ...
I sent money from Tanzania via Western Union, Mall@Reds My wife could not get it with proof of residence (that they said is not acceptable) and proof that we are legally married (marriage certificate). When she wanted to complain, she was told that the manager was on leave. She was then forced to ...
Two weeks back i received an sms saying my loan was not paid in July, which to my surprise i bank with FNB how can i miss a loan payment when my salary goes straight into their account. Told them to take the money end of November which the did but 3 days later i received an sms that my loan was in ...
I recently had the daunting task of opening a Body Corporate account. The internet reviews/advice did nothing to help ease the pain and anxiety. I made a call to FNB Kloof, as I do all my personal banking with them and was put onto Sherri. From the start she was friendly, helpful and really went ...
I have been receiving the same sms from Budget Insurance related to towing and storage costs. I have been getting the same sms multiple times a day for the past 3 days! There is no option given in the sms to opt out. Furthermore, I already posted a complaint on their website yesterday and I got the ...