When I was trying to make a simple inquiry on my account - the agent could not manage to take my ID number down or account number. When I asked the agent to try again - she blatantly put the phone down in my ear. I didn't realize it was policy to end a call... when you failed to get the information ...
I needed an insurance quote for my newly acquired vehicle. Phathu the consultant called me after my online request for a quote. An excellent premium was given and an excess was negotiated to suit my needs. It is service like this that has kept me a loyal client of Outsurance for approx. 13 yrs. ...
I called Discovery, in October, to request cancellation of my policy and was told that I had to submit it to them in writing 30 days prior to the next debit order. I sent them in email on the Third of October, expecting that the premium would not be deducted in November. After receiving no ...
I called Outsurance to get a quotation for vehicle the average of the quotes came to R12, 000.00. Outsurance only paid me out R5, 000.00. I will never recommend Outsurance to any family, friends & anyone for that matter. You are expensive, you have bad service & you do not honour your ...
I went on Maternity leave on the 29th Of July and got my payments every month on time until I returned to work. Good Service overall. ...
We sold our car in July 2012 and on our credit record it still show that we have the loan on my name. I called standard bank today and they said it can take up to 5 working days to update and send me confirmation that there is no outstanding laon on my name. ...