Lauren was courteous and efficient and resolved some issues with a policy that have been a problem for months. Thank-you so much. It is wonderful to finally have the policy details updated and sorted, and I'm really grateful for your patient and courteous help on the telephone. I hope you are ...
I recently took out a new cellphone contract at Vodacom with the cellphone number 079 282 6679 in October 2013. Since then, various African Bank staff (I assume from your debt collection department) have been phoning me, asking me to speak to a Mrs. N. Joseph. However, I AM NOT MRS. N. JOSEPH!!! I ...
I am really saddened as I write this report. I reported my claim on the 12th of November and 3 days later I had not received my claim number nor heard anything from my insurer. I then called inn to follow up and was given my claim number and only then they decided to appoint a service provider, I ...
To Whom It May Concern, I was recently informed that from 1 January 2014 the maximum age criteria for the Student Achiever account is 23 years of age. I am still a FULL time student and will be over the maximum age criteria and will probably be closing my account to avoid paying the exorbitant ...
I was charged R230 for a late payment fee when I paid on time. My payment date was 30 November on which I paid R500 (My amount due was R716 on a balance of R4431.61). I paid on the 30th and was charged a late payment fee on the 2nd of December. The second issue is the payment due, 2 months ago my ...
I had Smart loans with FNB and they deducted the monthly instalments from my account in the beginning and then stopped debiting the account although my salary has been paid into my accounts that are linked. After four (4) years they emptied my bank account stating that they cannot refund me as no ...