I went to this branch on 3 different occasions to ask for bank statement and everytime i went there the lady who was helping me asked me questions as though she was updating. Or checking if my details has changed or not., while she was actually making an application for a credit on my behalf, and i ...
I had a loan with african bank which went off my nedbank account, which was cancelled more than a year agao. Now there are debit orders going off my nedbank account and capitec account for the same company. I was in branch to put a stop order too it which I was promised it was done, I called the ...
I called FNB on Saturday morning to follow up on the payout of my loan that I had applied for found myself getting completely nowhere as the usual call centre unprofessional consultants who why they are still stuck in a call center went on to transfer me all over the place, not probe my query or ...
I have been a client of ABSA for the past 25 years, in February 2013 I decided to move my insurance portfolio to ABSA as well. End September 2013 we were involved in a vehicle accident and went throught the procedure of the claim. During this process we had to constantly contact ABSA for updates as ...
Our home's IBR roof was damaged by the hailstorm on the 28 November 2013 and we reported it to FNB that day. We received a claim number on the 29 November 2013 and their assessor came on the 2 December. He informed us that a contractor would contact us by the 3 December. No response had been ...
I have been calling YOUI INSURANCE for the past hour on this Saturday morning and its 11:00 am. the YOUI INSURANCE add says they are open until 13:00 on Saturdays for calls. I have a major query for YOUI INSURANCE to give attention to and they are not sticking to the hours they are advertising. I ...