They are a complete mess the call center are not informed as to what they are supposed to do the contractors are basically not technicians with out a clue how to fix things they told me my agreement of loss would be paid on Weds 15 Jan so I went and got a new washing machine being told I would be ...
I would like to compliment the staff at the Standard Bank Brooklyn (Mall) branch for their excellent service delivery attitude this morning. I had been queuing for a while before the bank opened and there was quite a crowd by 9am. When the doors opened, there was a full staff compliment available ...
I applied for a loan over the internet and Khutso Masenya returned the call to assist me. He had a very bad attitude, was impatient and not helpful when I asked questions. If he was not in the mood to assist people he should not have gone to work and this is the first time that I have experienced ...
I applied online for a smart device, received no sms saying order received, then I phone in a day later and was told order being processed and then received a sms sating the same. I phoned today again and was told order approved but out of stock and only receiving stock on the 31 January. Then the ...
I have a gold American Express Card which expired on 11/13. It is amazing that you always remember to send me my statements and charge me but you cannot advise me where and when I can pick up my new card. For the annual fees we pay you, this should be a basic service. I also see on your website ...
I have been trying to contact FNB regarding a property I am interested in buying. I tried the call centre on 16.01.14 0877301177 and I was hanging on for over 25 minutes before I decided to cut the call. I tried today 17.01.14 and was hanging on for more than 40 minutes and decided to cut the call. ...