Budget referred me to Auto Magic Selby to repair my car, they promised that the estimated completion time will be on 2 April 2013, I did not get an update as promised until i phoned the repair centre to ask for update. i was informed that there are delays as the spray painter is coming from Lesotho for Easter holidays and stark somewhere. I can only collect my car on Friday the 5th. I called again on the 5th in the morning to confirm if its ready. They came with a new story that there are certain parts that are still outstanding. I insisted that i need my car as the rental is expensive.
At around 13;36 i received the sms from the repair centre confirming that it is ready for collection. However when i arrived, my car was not complete as i noticed the paint was not polished properly with bubbles, and scratches. I also noticed that the back number plate globe was also not replaced. informed my consultants at budget who pretended that they are listen, i will call each time i experience a problems with no one willing to help at budget. I have spent a lot of money on calls to date. I also want to jump ship, it is not the first time i experience this with budget. They do not care.
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