AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - FNB FP has set up a policy without my consent | #74433

First National Bank
FNB FP has set up a policy without my consent

I unfortunately went for a financial planning meeting at an FNB branch, the Financial Planner walked me through the normal disclose and made me sign numerous forms, I left the meeting unconvinced with the FP recommendation. He stated we would send the Old Mutual quote the following day which I would need to sign to go ahead with it. After skimming over the quote I noticed that contribution installments had been set for automatic increase this is something that wasn't discussed with me and not something I would want. I instantly emailed the said FP to say I wasn't happy with this. I read over the quote in full that evening and did not like the fees, terms and conditions of the contract. I emailed the FP to say I did not wish to proceed. He responded that it already had been set up and would need to write a letter. At this stage there is a breach of contract I did not authorize the FP to enter me into a contract without my consent. I did write a letter requesting it should be terminated and the FP has not responded. I have now received a policy welcome pack from old mutual and am outraged at this illegal tactics.

Date:

Company: First National Bank

Country: South Africa   City: Financial Planning Services

Category: Business & Finance

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