After the at my house on 20 February this year I lodged a claim at Outsurance for the, just to hear that I am NOT covered for!!! After inquiring why not, the very friendly lady told me that I only have limited cover EXCLUDING . When asked what is covered, I found out for fire, water - acts of.
I always had extended cover, but when I experienced financial difficulties, the Outsurance guy was SO NICE, and suggested that I downgrade to the limited cover to carry me over, without losing out. I want to hear those tapes that you inform us you have to do for our benefit. I want to hear how it was explained to me.
Bending backwards for your clients? uuuuuhhhh but yes, you are very friendly! and your image is very shiny, and your number is very easy to remember. But you me, and I wonder how many other unsuspecting others.
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