I have requested STATEMENTS for my account and still did not get any response. Why does financial institutions neglect in supplying information. Why does the consumer have to pay them and they don't supply customer service??? Do I have to beg for STATEMENTS?
"A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so. (Mahatma Gandhi)"
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