Our Toyota Hilux D/C got 25 Jan 2013.
First I had to argue with Hollard regarding the MM code of our vehicle as Hollard insist that the car is in an older range thus the retail value is less.
Secondly our canopy is insured as an extra and we have been paying our monthly insurance premium based on value set per the policy. When it comes to Hollard paying for our loss now all of a sudden they have to take depreciation into account and want to refund is half the value that we have been paying for! But they do not take depreciation into account when the calculate your monthly premium NO your premium increases and the value per the policy stays the same. If depreciation is taken into account then the value per policy should be reduced!!
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