AfricaComplaints.com » Business & Finance » Complaint / review: Absa - Credit Card Account Incorrect | #56269

Absa
Credit Card Account Incorrect

During the end of 2012 i was issued with a new credit card at Rivonia ABSA in an envelope with my Name and Surname on it. During January 2013 the card was blocked. When i inquired on the matter i was informed that the card did in fact not belong to me. This is when i noticed that the name on the card read "BHP BOOYENS" and not "BJP BOOYSEN" which is my name. I phoned ABSA to complain about the fact that this was an embarrassment for me as the card was just blocked without notifying me. On this conversation i was informed that the amount spent on the card would be transferred to my name. I agreed of course with this but asked that i simply received a statement with detailed transactions to prove that it was all my expenditure. The person i spoke to promised to send this to me for confirmation prior to invoicing me. Needless to say he to me! I was invoiced for a massive R10200 which i cannot believe is all mine. Once this happened i tried 3 TIMES to get someone at ABSA to send me a detail breakdown and no one did anything even though you gladly now charge me interest whilst i wait. i will not pay this and will take necessary steps to fight any interest due. this is

Date:

Company: Absa

Country: South Africa   City: Rivonia

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google