Back in early 2001-3 I had a car financed with the MFC. Unfortunately, as the recession hit, I was almost bankrupted. As a result, the car was repo'd, and auctioned at a price I am sure was 'fair and just' looking out for me every step of the way.
Then, 10 years later or rather today, the 1st March 2013... My cheque account, which I might add, did not exist then, was debited by them!?!
How? Why? And how the do they get hold of my private back details? I do not recall granting anybody permission to run any such debit order.
The amount is what has me wondering. It's was for R189... Strange? Not?
I phoned my local branch and got the run-around. Apparently, even though the MFC is a division of Nedbank Holdings, the bank stays out of their business.
Was this a mistake? How do they get access to my privileged info? Especially as my current account is not the same one used 10 years ago?
R189 may not be a lot of money, but this has a ripple effect if other vital (like medaid) debit orders bounce because of something like this.
Should the consumer protection act protect us from such things?
I just want my money back, an apology and a guarantee this wont happen again.
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