AfricaComplaints.com » Business & Finance » Complaint / review: Compendium Insurance - Efund offered after I made a mistake | #5265

Compendium Insurance
Efund offered after I made a mistake

I sold my motorbike on 21 December 2012. I forgot to cancel my insurance with Compendium and only realized on January 9th 2013 after noticing that the debit order for the insurance went off for the month of January.

I contacted Compendium and requested that my insurance be cancelled immediately. I explained that I had sol my bike in the previous month. I did NOT ask for a reimbursement.

The following day I received an email from Annelisa who in formed me that Compendium would cancel my insurance as requested and that if I presented them with a copy of the sales agreement for selling my bike, they would reimburse me the value of the debit order.

I am very impressed with the level of service from Compendium. Thanks you.

Date:

Company: Compendium Insurance

Country: South Africa   City: Head Office

Category: Business & Finance

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