My vehicle is in for repairs with Sanrose Autobody in Midrand, an approved santam supplier. The repairs to be made is for the back bumper, they have to repair a crack and replace the rear spoiler. I took my car in over two months ago and was told that it would take 10 to 15 days to repair. To date it has taken over two months and I still cannot get a confirmed date from sanrose as to when my vehicle will be completed. Calls are not returned, they vague on there responses to e-mails always saying that they waiting for parts. Surely it does not take TWO MONTHS to order parts and repair a scratched bumper. This is truely shocking service without them even offering a courtesy car. Santam should see other reports on Hello Peter regarding sanrose as I am not the only person with issues from them. Santam should consider re-assesing there service providers as this is making santam look bad.
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