Myself and my wife are very excited about the prospect of owning our first home! About 2 weeks ago we began the tedious process of bond applications and applied to all the major financial institutions. Shobana from SAHLs contacted me regarding my application. She explained the application process in great detail, fielded all the questions that we had and always contacted me regularly regarding the progress of our application. Our experience with Shobana and SAHL has been outstanding and I am pleased to say that we will be choosing SAHLs as our bond provider.
I experienced difficulties with the other financial institutions that included problems with their online application process, slow turnaround times, always speaking to a different consultants and the incorrect capturing of application details.
Shobana is truly dedicated to her customers and has displayed superior customer service skills. She is a prime example of good customer service and takes her job very seriously.
Well done SAHLs. and Shobana!
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