On the 30th of January I received sms notification at 3:15am, the sms was confirmation that my card is been utilized online while I was sleeping at the University. The first transaction was R1000 which shows money was paid to Eazipay, the second amount of R1000 also paid to the same company, the third transaction was R10.60 X 4, the third transaction was R163.00 X 3. The next morning I reported the matter to Standard Bank Rink Street, the gave me the contact numebr for /forensic division 0800 222 050, they advised me to select option 2. The case was logged reference number 6756781 allocated to my case. I was promised to be contacted in 24hrs, nothing happened, I went back to the branch they asked me to contact division for follow up. I called the number but I was holding for ever.
Please someone assist as I am a student at university and the money is intended for January fees. I am disperately in need of the R3020.40 reimbursement as my card was clawned/skimmed. Surely the bank can pick that up from their systems
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