Besides getting little co operation and a month and a half of waiting for my car to be fixed, the real matter is Ms Dez Pillay who after misinterpreting an email from William phoned me and threatened me on the phone saying that she will make sure I don't get any money out of my claim. she didn't even apologize after realizing that she was in the wrong, She phoned me at 14:54 pm today on 270873646008, you can listen to the recording if it is recorded. Is this what Santam is about? This is totally unacceptable! After been given the run around for so long and Dez telling me I wont get my full claim because of some law that states that no driver has a real right on the road. I asked her to send me this law and still haven't received it. Even yesterday i phoned my assessor William Abrahams on 011 489 2613 and was told he was busy on another line, then when I phoned back, Robert tells me that he hasn't been in all day so clearly I was to. I cant believe that this is how Santam handles their claims. I am a third party and your client crashed into my car, admitted it was fully her fault and now you telling me you not going to give me my full claim? My car must be restored fully!
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